No Good Deed Goes Unpunished. The Unintended Consequences Of Protecting Elderly Customers
GDB Firm Blog
APRIL 18, 2019
Many banks have programs to protect elderly customers against financial abuse. SARs are required and being filed - 68,000 from 2012 to 2017. Reporting elder abuse does not violate federal privacy rules. DFS has provided guidance and a list of red flags and recommends reports to Adult Protective Services (APS). However, some banks refuse to complete transactions or completely freeze accounts when elder abuse is suspected.
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